Gillibrand Accident Repair Centre appreciate that there are some common misconceptions when it comes to repairing vehicles following an accident,

All repairs are the same………aren’t they?  Well, no, not really. Some will claim to be very similar, but similar is never exactly the same.

There is only one way to ensure your car’s warranty and for the residual value to be maintained, only one way to guarantee that you and your family are protected in the event of a future accident, and that is to insist on using a manufacturer approved body shop like Gillibrand’s.

We have compiled the following Frequently Asked Question’s to help you decide, before you place your trust in the unknown.

I have been told by my insurer that I have to use the repairer that is approved by them, is this correct?
Why should I use a manufacturer-approved body shop?
I was involved in an accident that was not my fault. Do I have to claim this on my own policy?
I am VAT registered; do I have to pay the VAT element of the claim?