Fault Accident
Know Your Rights | Fault Accident
You have a legal right to choose where your car gets repaired, even after a fault accident. By understanding your rights, you stay in control. For this reason, we strongly recommend using a Manufacturer Approved Body Shop, where technicians follow official repair methods, use manufacturer-approved paint systems, and fit 100% genuine parts.
It is your choice where your vehicle gets repaired
Gillibrand Accident Repair Centre works with some of the country’s leading insurance companies, making it easier to handle your claim even if we are not your insurer’s ‘approved repairer.’
Here is all you need to do:
- Report the claim to your insurance company
- Tell them you have chosen Gillibrand Accident Repair Centre
- Get a claim or reference number
- Contact us and we will handle everything else
If your insurer suggests a different repairer, always confirm they are Manufacturer Approved for your vehicle, not just “insurance approved.” Many insurance-approved repairers focus on cost-saving repairs. In contrast, at Gillibrand Accident Repair Centre, we prioritise quality you can trust.
Finally, do not let your insurer mislead you about courtesy cars or guarantees. We guarantee all our work and provide courtesy cars to our customers as needed.
Would you like Gillibrand to assist you with a fault accident? [Enter Details Here]