Know Your Rights | Fault Accident

You have the legal right to choose who repairs your vehicle after a fault accident. Take control of your repair by choosing a Manufacturer Approved Body Shop.

Manufacturer Approved repairers follow official repair methods, use manufacturer-approved paint systems and fit 100% genuine parts. As a result, helping restore your vehicle to the correct standards.

Choose who repairs your vehicle

You do not have to use your insurer’s approved repairer.

Gillibrand Accident Repair Centre works with some of the country’s leading insurance companies. So, even if your insurer hasn’t listed us as its approved repairer, we can still help you manage your claim.

Getting started is simple:

1. Report the accident to your insurance company.
2. Tell your insurer you have chosen Gillibrand Accident Repair Centre.
3. Ask for your claim or reference number.
4. Contact us and we’ll take care of everything else.

Don’t let your insurer choose for you

If your insurer recommends another repairer, check that they are Manufacturer Approved for your vehicle, not simply “insurance approved.”

Insurance-approved and Manufacturer Approved are not the same thing. At Gillibrand Accident Repair Centre, we prioritise manufacturer repair standards, genuine parts and high-quality workmanship throughout the repair process.

Protect your choice

Don’t let concerns about courtesy cars or repair guarantees pressure you into using another repairer.

Choose Gillibrand Accident Repair Centre. We provide courtesy cars when required, guarantee our work and help you manage the repair process from start to finish.

Your car. Your choice. Your repair.

Would you like Gillibrand to assist you with a fault accident? [Enter Details Here]