Polestar Approved Bodyshop
Gillibrand Accident Repair Centre in Blackburn is a Polestar Approved body shop. This approval means Polestar recommends us to carry out body and paint repairs on its vehicles. As a result, you can trust our team to repair your Polestar to the high standards set by the manufacturer.
Furthermore, we are one of the few repair centres in the UK authorised and qualified to repair both structural steel and structural aluminium on Polestar vehicles. Some Polestar models use structural aluminium body panels, which require specialist knowledge after an accident. Therefore, our trained technicians use the correct Polestar repair methods, specialist equipment and expertise to repair these panels safely and correctly.
In addition, the Polestar Approved Repairer Programme sets strict standards for both repair quality and customer service. To maintain our approved status, independent auditors assess us every year and ensure we continue to meet Polestar’s requirements.
Consequently, when you choose a Polestar Approved Car Body Repair Shop like Gillibrand, you benefit from trained specialists who use the correct repair methods, approved equipment and genuine parts to restore your vehicle.
Why choose a Polestar Approved repairer like Gillibrand?
- A quality replacement car is available if required (subject to availability)
- We use only genuine Polestar parts for your repair
- Approved Polestar paint and materials ensure a high-quality finish
- Specialist tools and equipment recommended by Polestar support our technicians
- Our technicians and key management staff receive training from Polestar
- Repairs follow the correct Polestar repair methods and standards
- Diagnostic equipment checks your Polestar before and after the repair
- ADAS features are recalibrated using Polestar-approved equipment
- You receive a Repair Guarantee Certificate when we complete your repair
- Above all, we bring decades of accident repair experience underpin the quality of our work
Your feedback matters
Your feedback is extremely important to us because it helps us maintain the high standard of service our customers expect. A few days after we return your vehicle, we will send you a short survey invitation by email.
We would greatly appreciate you taking a few moments to share your experience. Your feedback helps us identify where we are performing well and, importantly, where we can continue to improve our service.
Your right to choose
Finally, remember that you have the right to choose where your vehicle is repaired after an accident. Your insurance company may suggest a repairer, but you can choose a Polestar Approved Repairer instead.
Therefore, if you drive a Polestar and want the reassurance of manufacturer-approved repairs, contact Gillibrand Accident Repair Centre first. By choosing a Polestar Approved repairer, you can ensure trained technicians repair your vehicle using genuine parts, approved equipment and the correct Polestar repair methods.
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The following links are who we work closely within the Polestar Repair Process.